Frequently Asked Questions about Online Codes
Are all of your online codes genuine?
Yes, all of our discount codes on Online Codes are the real deal and come direct from the brands themselves. We’re developing relationships with all of our stores we have listed to ensure they’re all real.
How do I use an online code to get my saving?
Once you’ve found the discount you’d like to redeem, click ‘Get Code’ which will load a pop-up and also open the store in a new window. Then click ‘View & Copy’ which will reveal the code and also automatically copy it for you. There will also be a link to take you directly to the store and relevant page which will also have your shopping basket if anything was added beforehand.
When at the checkout, paste your code into the relevant box by Ctrl+V or tap in the box and select Paste if on a mobile or tablet device and the discount will be applied to your order. Alternatively you can always type it in manually.
Where do I use my online code?
You generally use your online code during the checkout of your order process but exactly where and at what stage varies by store but always before any payment is made.
I’m at the checkout but where do I enter my online code?
Every store has a different checkout process and layout which can also vary by device. The term ‘online code’ can also be referred to differently and stores may use terms such as discount code, voucher code, coupon code or promotional code. Just look out for that box and any of these terms and you’ll be in luck.
Do all of your deals require an online code?
No, sometimes a store will advertise a flash sale for example or automatically apply the discount during the checkout which will be made clear in the terms. If no code is required, clicking ‘Get Offer’ will take you directly to the relevant page of the store.
The online code I just tried to use does not work?
We always try to make sure all of our codes work before they go live but to avoid any disappointment at the checkout, online codes have terms and conditions which should always be read before trying to use the code.
If the code does not work, what should I do?
We apologise if you experience any issues with our online codes but we’re confident this shouldn’t happen as they are tested and from the brands direct after all.
Be sure to check the terms and conditions as sometimes the discounts are for new customers only, have expired sooner than expected or cannot be used in conjunction with any other offer.
If you believe the offer still should have worked after checking all of this, please contact us by sending a message with as much information as possible for us to investigate further. We may even be able to get you a better discount for the inconvenience!
Can I use the same online code at the checkout of another store?
Unfortunately not. Online codes are unique to each store and can only be redeemed for that specific store that provided the code. Also the majority of codes will only be valid online and not in the brick and mortar store.
Can I add a code to Online Codes?
Of course. As you know, we love to help people save money and you can share your saving by completing the form on our contact us page. Please be sure to let us know for which store, the all-important online code, description, when it’s valid to and anything else you think will be useful.
Do you offer student discounts?
Yes we do to help students save money. Depending on the store there are different ways to unlock these student offers. Some use services like Student Beans and UNiDAYS or simply verify whether you have a student email account.
